FAQs Content

We custom-manufacture a wide range of premium barrier and window solutions at our Australian facilities. Unlike DIY kits, our products are precision-engineered to your exact specifications and delivered ready for installation. Our current range includes:

Security Doors and Window Screens (Certified AS 5039)
Designed for maximum protection and tested to withstand forced entry, these are our flagship security solutions:

• Hinged Security Doors – Heavy-duty security for standard entryways.
• Sliding Security Doors – High-tensile mesh protection for patio and sliding exits.
• Window Security Screens – Fixed security panels for vulnerable windows.
• Double Sliding Security Window – Offer superior protection while maintaining access to the window or window opening.
• Security Fire Escape Screens – Keyless exit screens that maintain external security.

Safety & Barrier Screens
Perfect for fall prevention and pest control where certified security is not the primary requirement:

• Safety Doors – Range of barrier screens for child safety and/or insect protection.
• Safety Window Screens – Custom-fit mesh to keep out Australian pests.

Aluminium Slat Fencing & Gates
The most adaptable screen and gate system with a customisable slat system.

Aluminium Slat Gates – We fabricate slat gates ready for installation.

Aluminium Slat Fence – Custom-made to your exact specifications.

Aluminium slat fence infill panels –  Slat infill panels that engineered to fit perfectly between brick piers, fence posts, or structural voids.

Roller Blinds – Bespoke roller blinds, designed to blend seamlessly with your unique style.

Streamline your business with a Rockford wholesale account designed to make procurement efficient and transparent. Simply register online by completing the Account Registration Form. Once completed, you will be sent an information pack which includes all the information you need to begin ordering from us. For enquiries contact us. 

Benefits of a wholesale account: 

• Exclusive wholesale pricing: Access discounted wholesale rates tailored for industry professionals. 
• Fast and efficient ordering: Move through the checkout process quickly with saved details and multiple shipping address storage. 
• Custom-built to specification: Every order is custom-manufactured to your precise measurements, ensuring a perfect fit. 
• Full order transparency: View, track, and manage current orders in real-time and easily review your complete order history. 
• Guaranteed turnaround: Benefit from reliable lead times to keep your projects on schedule. 
• Payment incentives: Receive a 2% discount for payments made via credit card. 

We manufacture CommandeX’s high-performance security screen systems; SecureView, SaltWater Series, and Xceed using CommandeX’s patented fixing system to deliver unsurpassed strength and durability.

We also manufacture a range of safety screens; BasiX, Diamond Grille, and Flyscreens.

Yes. All security screens manufactured by Rockford Screens & Blinds are built to meet Australian Standard AS5039. Our products undergo rigorous testing, including the Dynamic Impact Test, Jemmy Test, and Knife Shear Test, ensuring you are providing your customers with a certified, high-quality security product.

Security Screen Mesh & Infill Options: The Professional’s Guide

For security screen installers and trade professionals, the choice of mesh defines the longevity of the installation. At Rockford, we manufacture the CommandeX range of security screen systems, which exceeds Australian Standards (AS 5039) and is engineered for Australia's harshest environments.

SecureView: Premium 316 stainless steel mesh

Best for high-end residential projects and clients looking for a corrosion-resistant Crimsafe alternative.

• 316 marine grade mesh vs 304: Unlike 304-grade mesh used by competitors, 316 contains Molybdenum, making it the only choice for preventing "tea-staining" in Australian coastal regions.
• Patented screwless technology: Most mesh failures occur at screw or rivet points. We use CommandeX’s patented chemical bond and pressure fit system that isolates the mesh from the frame to eliminate the risk of galvanic corrosion.
• Superior visibility: The high-tensile wire allows for a thinner, tighter weave, providing the "invisible" look.

SaltWater Series: The “extreme coastal" solution

Best for beachfront homes 0-500m from the shoreline, canal-side developments, and properties in high-pollution zones.

• Enhanced corrosion barrier: Utilises 316 Marine Grade Stainless Steel with a specialised pretreatment and high-durability powder coating.
• Extreme longevity: Designed specifically for beachfront properties to reduce warranty claims.
• Screwless: The patented fixing system ensures no mechanical fixings penetrate the mesh.
• Maximum Warranty: Offers up to a 20-year extended warranty.

Xceed: High-performance perforated aluminium

Best for investment properties, high-traffic family homes, and commercial projects where budget and durability are top priorities.

• Budget friendly: Offer a certified security product at a more competitive price point.
• Privacy and airflow: The 1.6mm thick aluminium sheet provides excellent airflow and increased privacy.

Installation guidelines for trade professionals

To ensure the best outcome for your clients, use this environmental guide for mesh selection:

• Extreme coastal (0-500m): Always specify SaltWater Series.
• Coastal (500m - 5km): SecureView offers the perfect balance of protection and visibility.
• Bushfire and cyclone zones: Both SecureView and SaltWater Series are BAL 40 and cyclone rated (AS/NZS1170.2).
• Privacy and budget focused: Xceed is preferred for its dent-resistant rigidity.

Visit CommandeX for more information about SaltWaterSeries, SecureView and Xceed.

Choosing between stainless steel and perforated aluminium depends on your clients' budget, proximity to the ocean, and specific safety requirements. Use the technical comparison below to find the right security screen mesh for your next project.

	Xceed	SecureView	SaltWaterSeries
Mesh Infill	1.6mm perforated structural grade aluminium sheet	High tensile, 316 marine-grade stainless steel security mesh.	High tensile 316 stainless steel mesh with protective heavy duty coastal powder coating.
Corrosion Resistance	High	Very High	Highest (Coastal Coating)
Hole Aperture	2.2mm	1.570mm	1.575mm
Fixing System	CommandeX Patented Chemical Bond	CommandeX Patented Chemical Bond	CommandeX Patented Chemical Bond
Australian Standards	AS5039	AS 5039, BAL 40, Cyclone AS/NZS 1170.2	AS 5039, BAL 40, Cyclone AS/NZS 1170.2
Extended Warranty	Up to 7 Years	Up to 15 Years	Up to 20 Years

This guide explains how to measure the make size for hinged, sliding, and window security screens.

Accurate measurements are essential because Rockford will manufacture your custom security screen to the exact “make size” dimensions provided.

Getting Started 

• Always use a metal tape measure 
• We require all measurements in millimetres (mm) 
• Measure every door / window, as they may have slight variation that will affect your security screen from fitting perfectly  
• All measurements and positioning must be taken from the outside looking in, with all necessary deductions applied before submitting your order. 

PLEASE NOTE: This document should be used as a guide only, as doors and window sizes may vary. Rockford Screens take no responsibility for incorrectly measured screens. 

Inspect the door or window frame  

Before measuring, check the surrounding frame carefully. Look for anything that could affect installation such as door handles, window latches, uneven frames, decorative trim, and door closers or security locks.  

These features can influence hinge placement and lock positioning on the security screen. 

Measuring lock height for a Security Door 

Lock height is from bottom of door frame to the centre of the desired lock punch out. Use this method for both hinged and sliding doors to ensure the screen door handle does not clash with the door handle of the interior door.  

How to measure for a Hinged Security Door  

All sizes are finished size of outside a door frame 

Measure the width of your door opening in 3 places*:  

A. Top  

B. Centre  

C. Bottom  

Deduct 8mm from this size to get your door width make size. 

 

Measure the height of your door opening in 2 places:  

A. Left  

B. Right 

Deduct 10mm from this size to get your security door height make size. 

How to measure for a Sliding Security Screen Door  

All sizes are finished size of outside a door frame  

If you have an existing tracking, the channel width of the top track and the vertical receiver channel for the latch needs to be 21mm wide or more to fit our door frames.  

 

Measure the width of your sliding security screen door 

Measure from the face that the door lock butt into (usually in a channel) to the inside of the fixed glass frames of the adjacent panel.  

Measure the width of your door opening in 3 places; the top, the centre, and the bottom. 

Deduct 5mm from this size to get your door the width make size. 

Measure the height of your sliding security screen door 

With no tracks 

Measure the height from the bottom to the top of where the track will go on installation.  

• Left side  
• Right side  

Deduct 25mm – Take opening size and deduct 5mm for top track, 5mm for bottom track and 15mm for wheels to get your door make size.

Either top or bottom tracks 

If you have one of both tracks, measure between the smallest points of the tracks/opening (from the one track guide to where the other track will go). 

• Left side  
• Right side 

Deduct 20mm – Take opening size and deduct 5mm from either top track or bottom track or both track and 15mm for wheels to get your door make size. 

With both tracks 

Measure from the top track guide (inside of the top track) to the bottom track guide (top of the bottom track):  

• Left side  
• Right side  

Deduct 15mm – Take opening size and deduct 15mm for wheels to get your door make size.

 

Double check all measurements 

Please double-check your measurements before ordering. All screens are manufactured to the exact dimensions provided. We do not apply any deductions, though our team is available to offer technical advice if required. 

PLEASE NOTE: This document should be used as a guide only, as doors and window sizes may vary. Rockford Screens take no responsibility for incorrectly measured screens.  

For further assistance contact Rockford Screens on 1300 720 838. Monday to Friday 8am – 3pm. 

We stock over 130 powder-coated colours to ensure a perfect match for any project. We also offer Woodgrain finish aluminium for a premium aesthetic and can coordinate custom coating through local specialists for any non-stocked colour requirements.

We understand that fast turnaround is critical for your installation schedule. 

• Standard products (stocked colours): Manufactured within 5 working days from order placement. 
• Custom powder coating and fire escapes: Approximately 20 working days. 

Note: You will be notified immediately of any seasonal delays during the order processing stage. 

We handle the manufacturing; you handle the installation. 

You can process your order in two ways: 

1. Using the guest online order form and checkout via product pages 
2. Through a wholesale account portal which gives access to wholesale pricing and order tracking. 

1. Measure	2. Select your product & configure specs	3. Secure checkout	4. Custom fabrication	5. Fast East Coast delivery
Enter your make size (including deductions). Follow our simple guides to record the exact measurement.	Choose from Security Screens, Safety Screens, or Aluminium Slat Fencing. Input your dimensions, choose your colour, and select your locking hardware.	Finalise your order through our secure portal.	We precision-fabricate your order in our Brisbane wharehouse to your exact specifications.	Rockford ships your order fully assembled across the East Coast of Australia.

 

Payment: We accept Credit Card via secure checkout. For wholesale pricing, please register for a wholesale account. For altenative credit terms, apply for a credit account.

Collection: We offer free collection from Brisbane, Coffs Harbour, and Sydney, which you can select from at checkout. 

Delivery: We ship across the Eastern Seaboard of Australia. Please note that large items like security doors can only be delivered to business addresses and may require a forklift for unloading.

We estimate that you should receive your Goods within 3-5 working days from dispatch within the Brisbane metropolitan area and 5-10 days outside of the Brisbane metropolitan area across the East Coast of Australia. We use our private delivery network and third-party couriers to ensure your custom goods arrive safely. Our dedicated linehaul truck departs our Brisbane manufacturing warehouse every Friday.

• Brisbane to Sydney: Weekly run, generally arriving in Sydney on Mondays.
• Canberra: Included every second week as part of our interstate run.

For more information or to arrange a delivery, please contact us.

Shipping price guide
Shipping costs are calculated at checkout and are variable based on your delivery location and the number of products ordered. Below is a price guide for our primary service regions:

Region	State	Base Rate (First Item)	Each Additional Item
Brisbane	QLD	$48	+$10
Townsville	QLD	$135	+$10
Coffs Harbour	NSW	$175	+$10
Central Coast	NSW	$175	+$10
Sydney	NSW	$175	+$10
NSW South Coast	NSW	$175	+$10
Canberra	ACT	$175	+$10

*Note: For locations not listed above, shipping is calculated at checkout. Large items like security doors can only be delivered to business addresses and may require a forklift for unloading.

All Rockford Group products are backed by comprehensive supplier warranty terms where applicable. This ensures your clients receive long-term peace of mind regarding the structural integrity and finish of their custom-manufactured screens.